GIVING Y’ALL OPTIONS.
Returns & Refunds
Last updated: November 2, 2026
For help with a return, exchange or refund, contact sindynorthllc@gmail.com.
7-day return window
Request a return within 7 days after your item is delivered. Email sindynorthllc@gmail.com within that window to begin your request.
Online checkout is currently being prepared. For a purchase made directly with Sindy North, include your receipt or purchase reference when you contact us.
Requesting a return or exchange
Email your name, purchase or order reference, item, size and reason for the request. Include clear photos if the item is damaged or incorrect. Contact us for eligibility and return instructions before sending merchandise; we will provide the appropriate return address and any next steps.
Damaged or incorrect items
If you receive a damaged, defective or incorrect item, contact us promptly with photos of the item and packaging so we can review the issue and explain the available resolution.
Refunds
If a refund is approved, we will confirm the amount, method and next steps by email. Any required return or inspection will be explained during the review. Payment-provider processing time may vary. Exchanges depend on stock availability.
Questions
Email sindynorthllc@gmail.com for return eligibility, shipping instructions, exchanges or refund updates. This policy does not limit rights you may have under applicable consumer law.